PAGEWHEEL TERMS OF SERVICE AGREEMENT

LAST REVISION: 10.16.24

So glad you are here! This page is our legal mumbo jumbo. We strive to simplify our terms into “human speak” but know that all of the terms on this page are legally binding.

Welcome! We’re excited to have you here. By using Pagewheel, creating products, or purchasing anything on this website or any of our subsidiaries (including plannerpack.co), you agree to follow these terms and conditions. Please read them carefully.

This Terms of Service Agreement (the “Agreement”) governs your (the “User”) use of this website, Pagewheel as well as PlannerPack.co and it’s brand subsidiaries.  Pagewheel is owned by 1CH LLC.  It offers product and website creation as software as a service. This Agreement governs your access and use of all 1CH, LLC’s products and programs including any content, functionality, delivery mechanisms, and additional services provided through the Pagewheel Membership Portal.  All use should be considered used as-is.

We will make changes as we grow, and you accept or agree to those changes. If you ever don’t agree there is no cancellation fee, you can cancel at any time.

General Overview and Changes to Terms

• Pagewheel is owned by 1CH, LLC and includes tools to create resources including but not limited to: PDFs, e-books, sales pages, marketing assets like emails and ads, and digital products.
• Your use of our platform is subject to this agreement, which may be updated from time to time.
• We can change these terms at any time by posting changes on our website. If you continue using Pagewheel after changes, it means you agree to the new terms.
• If we increase fees, we’ll notify you by email 14 days in advance. Continuing to use the service after changes means you accept them.
• Some plans (like starter or single-use plans) are for personal or single-business use only and can’t be transferred or shared. Our enterprise plans let you share accounts as well as resell Pagewheel Memberships, 
• Access to the functionality of the Pagewheel platform ends if you stop paying.

Data Use, Privacy, and Breaches

By using Pagewheel, you agree to receive emails, ads, and other marketing messages from us.  You can opt out by clicking “unsubscribe” in emails, emailing us at theonecrazyhouse@gmail.com, or writing to 2800 Lakeside Pkwy, Unit 101, Flower Mound, TX 75022.

• You are agreeing to be marketed to.  By using our platform, you consent to receive marketing communications, including emails, ads, and promotional content related to our services. You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us (see above). Even after opting out, we may still send you non-promotional emails, such as those related to your account or ongoing transactions.
• Your Content Data is Protected.  Data that you input into the Pagewheel platform to create digital products and marketing assets is your data.  It is not shared with other Pagewheel users and it is not used to create additional content or assets besides improving the functionality of the platform.
• User Data Responsibility: You are responsible for any personal data you collect or upload using our platform.
• Privacy: We respect your privacy and will not sell your data to third parties – however the data may be shared with Pagewheel subsidiaries (ex: Parent accounts may have access to the data of their child accounts).
• Breach Notification: If we experience a data breach, we will notify you by email within a reasonable time.
• Data Deletion: You may request the deletion of your data at any time by contacting us, and we will comply with your request in accordance with applicable laws.

We respect your privacy and will not sell your personal data to third parties. Your personal data will be shared only with our trusted service providers or subsidiaries as necessary for providing and improving our services (for example, processing payments or managing user accounts). In some cases, Enterprise accounts may have access to the data of child accounts, as outlined in their subscription plan.

SUBSCRIPTION TERMS

We will bill you monthly or annually, depending on what option you select. You will continue to be billed until you cancel your service with us. Your next payment will be determined by your sign-up date. You can download your invoice, change your subscription plan and/or cancel at any time, all from inside the portal.

You decide your payment plan. Currently, we offer Free-Level, Starter Plans, Business Plans, and Enterprise Plans. Each of them is billed monthly or annually. You can change your subscription plan at any time inside the admin section of your Pagewheel Profile inside the portal. You are also able to email us and request cancellation at hello@pagewheel.com. The free, starter and business level plans of Pagewheel are considered single-use, for you to use to sell to the customers you serve. If you are an agency and you are creating products and websites for businesses to sell to their clients the starter and single-business level plans are not for you, you will need our Enterprise level account. 

We are assuming that if you are in a business account you are authorized to make decisions on behalf of your company, business, and any companies that you are creating products, programs, and websites for.  If you are not authorized to enter into agreements on behalf of those businesses and companies, do not use this website.

At the time of our beta promotion, we have a founder price level – that is equivalent to whatever the highest tier of our programs are and you have that rate “locked in” until ownership of Pagewheel changes.

Refund Policy:

• All payments are non-refundable after the initial 30-days after the last payment, unless required by law. 
• You have the right to cancel your services at any time. You can ask for refunds at any time, for any reason, and we will give you a refund of the last 30 days worth of payments. Refunds can take up to 14 days to post to your account, but usually take under 72 hours.
• Users must contact customer support to resolve disputes before involving their bank to avoid chargebacks.
• You can cancel subscriptions anytime, but access to tools and content will end when your current billing cycle ends.

User Responsibility and Prohibited Conduct

You are responsible for using our platform legally and respectfully. The following list of Content that you are agreeing not to publish using the Pagewheel Platform includes, but is not limited to:

• Content that promotes crime, coordinates harm, or is about dangerous individuals or organizations. 
• Content that is about child sexual abuse, exploitation, or nudity, bullying, harassment, suicide, self-injury, or eating disorders
• Content that is about adult nudity, sexual activity, sexually explicit language, or hate speech.
• Content that is about spam, misinformation, or inauthentic behavior (ex: impersonating another person or business)
• Content that infringes on third-party intellectual property.
• Content that is about locally illegal products, services, or content.

In addition to the above, you are agreeing to avoid the following behaviors:

• Unauthorized reselling: You can’t share or sell your account access or create products for unauthorized third parties. Only enterprise plans can resell platform access and/or use the platform on behalf of other businesses.  Enterprise users are limited to supporting only the child accounts added to their plan.  Enterprise users acknowledge the right to act as authorized agents for the persons and businesses they add as child account users in their plan.
• Security breaches: You must not interfere with or disrupt other users or attempt to hack the platform.
• Recreating Databases or otherwise trying to reverse-engineer the Pagewheel platform: Including but not limited to the digital products or websites and/or features contained in the platform.

We reserve the right to terminate accounts immediately for any violations with or without notice.

Content Ownership and Intellectual Property

You are responsible for the content that you (or if you are an Enterprise user, that you and your child accounts) publish onto the Pagewheel platform.

• User content modifications and creations are protected. You own the content you create using our platform, provided you have the legal rights to it.  All content modifications made by you are owned by you.
• All deliverables are human-created but also AI-assisted.  Some content is generated with AI tools (including OpenAI, Claude, Perplexity or Bard). You are responsible for reviewing and ensuring the accuracy of this content. AI-generated content may be shared with other users, and you do not have exclusive rights to it unless significantly modified. Your modifications are not used or shared with other Pagewheel users – the exception to that is when you choose to share a product into another account, we do not share your content modifications.
• We own the platform templates and forms. Pagewheel retains ownership of all templates, tools, and database elements. You may only use these assets as part of our platform—you cannot resell, modify, or distribute them outside of our platform.
• We reserve the right to distribute your content.  By using Pagewheel, you permit us to share the products you create (e.g. e-books and offer pages) with the people who sign up to receive the content you created and to place the content you created onto publicly accessible URLS.  
• We reserve the right to showcase your content: By using Pagewheel, you grant us permission to showcase examples of your work (like book covers or websites) in our portfolio or marketing materials.

The United States Copyright Office has said that AI-generated content is not copyrightable unless significantly modified. What constitutes as a significant modification is between you and your intellectual property attorney.  

Indemnification (Protecting Us from Lawsuits)

You agree to indemnify and hold Pagewheel harmless from any claims, losses, or damages caused by:

• Any violation of this agreement or misuse of our platform.
• Third-party claims related to copyright, trademark, or privacy violations from content you create.
• AI-Generation and any issues regarding the legality or originality of AI-assisted content.
• Technical issues caused by your use of our platform.
• Legal actions arising from your content, including books, websites, or promotional materials.

If there is a dispute and we receive complaints about content you published on the Pagewheel platform (ex: we receive a DCMA takedown notice stating that your content is under another business’ copyright) we reserve the right to unpublish and/or remove your content.  If we are sued because of something you did, you agree to cover our legal fees and cooperate in defending the claim.

Limitation of Liability

Pagewheel provides its services “as-is” and “as available,” with no guarantees. Pagewheel isn’t responsible for any issues, including lost data, technical problems, or profits lost through the use of our platform.

We are not responsible for:

• Errors or outages that disrupt service.
• Lost profits or revenue from using or not being able to use our platform.
• Third-party websites or links included in your content.
• Incorrect AI-generated content or technical issues caused by templates.

Our total liability is limited to the amount you paid for our services (excluding shipping and handling). Some jurisdictions may not allow certain limitations, so these limits may not apply to everyone.

Disputes, Use and Legal Jurisdiction

• Texas law governs these terms, and any disputes must be resolved in Texas courts or with a third-party mediator agreed upon by both parties.
• International use: If you access the platform from outside the U.S., you are responsible for complying with local laws.
• Waiver of class actions: You agree to handle disputes individually and waive the right to file or join class-action lawsuits.
• Statute of Limitations: Any legal claims or actions related to this agreement must be filed within one year from the date the issue occurred. After that, the claim will be invalid.
• You cannot transfer or assign your rights under this agreement to another person or business.  Pagewheel may assign its rights to another company without prior notice.

Service Changes and Termination

Pagewheel is not responsible for delays or failures caused by events outside of our control, including but not limited to:

• Service interruptions: We are not responsible for disruptions caused by events outside our control (like natural disasters, labor strikes, or internet or cloud service disruptions).
• Termination: We can suspend or terminate your account if you break the rules. If your account is terminated, you cannot access the platform, and any outstanding orders may be canceled.
• Cessation of service: We may discontinue the platform or services at any time, without notice.

This agreement replaces any previous agreements between you and Pagewheel. If a part of this agreement is found to be invalid, the rest will still apply. By using this website, creating products, or ordering from Pagewheel, you agree to follow these terms and conditions.

If you’ve gotten this far, you’re AWESOME! We appreciate YOU!
Thank you for using Pagewheel!